Operations and Maintenance
O&M partners keep infrastructure useful after commissioning. TellCo helps connect monitoring, maintenance, warranty support, incident response, spare parts, and records into an accountable operating rhythm.
Service Continuity After Commissioning
Mine infrastructure has to remain visible, maintained, and useful in harsh operating environments. O&M capability helps protect uptime, safety, warranty value, and the service evidence needed for management and finance partners.
TellCo helps define how the system will be monitored, who responds, what records are kept, how spare parts are planned, and how maintenance links to the selected commercial model.
What O&M Coverage Includes
Monitoring and Alerts
Dashboards, exception reporting, operating data, and visibility into performance across remote assets.
Explore DetailPlanned Maintenance
Service intervals, preventive checks, spare-parts planning, field procedures, and technician coordination.
Explore DetailRecords and Response
Incident logs, warranty evidence, response workflows, acceptance records, and service history.
Explore DetailWhy Service Continuity Matters
Less Reactive Service
Monitoring and preventive maintenance reduce avoidable downtime and help teams respond before problems grow.
Explore Detail AccountabilityKnown Responsibilities
Clear service roles make it easier to know who owns checks, repairs, escalation, and documentation.
Explore Detail EvidenceUseful Records
Maintenance and incident records support warranty claims, management review, finance reporting, and audits.
Explore Detail LifecycleBetter Expansion Decisions
Operating data helps teams decide when to tune, expand, relocate, or replace infrastructure.
Explore DetailHow O&M Becomes a Repeatable Workflow
Define Service Level
Clarify uptime needs, response expectations, site access, local support, and critical assets.
Explore Detail 02Set Monitoring
Configure telemetry, dashboards, thresholds, alerts, reports, and data ownership.
Explore Detail 03Plan Maintenance
Define inspections, spare parts, technician routes, warranty boundaries, and service intervals.
Explore Detail 04Run Response
Use escalation paths, local service partners, remote support, and incident logs when issues occur.
Explore Detail 05Review Performance
Use service records to improve reliability, reporting, commercial terms, and future deployments.
Explore DetailO&M Designed Before the System Is Installed
TellCo brings the service conversation upstream. Monitoring, spare parts, local support, warranty records, and maintenance responsibilities are considered while the technical and commercial scope is still being shaped.
That makes long-term operation more credible because service is built into the deployment model instead of added as an afterthought.
Plan for the Operating Life, Not Just Installation
TellCo helps define monitoring, service, spare-parts, and response workflows before the project goes live.